Wednesday, November 7, 2012

Jersey Strong

The team at Hamilton Park Hotel and Conference Center
Written by Kasey Sanders who is an active member on IACC's Emerging Trends Committee, Kasey wanted to share a short story about how her conference center team has come together in a time of need. Kasey is a National Sales Manager for Hamilton Park Hotel and Conference Center in Florham Park, New Jersey and also on IACC's Marketing Committee. 

The devastation caused by the October Super Storm known as Sandy is extensive. Nearby cities and our beloved Jersey coastline have been shaken to the core, and the reach of the storm was expansive. Within Destination Hotels & Resorts we experienced power outages and property damage at our Hamilton Park Hotel in Florham Park, New Jersey and our Tarrytown House Estate in Westchester County, New York.

While the emotional toll is significant, we know that adversity breeds opportunity. We have been so impressed by our dedicated employees who have risen to the occasion. They have worked extra hours, found alternate transportation, and offered each other great support during this difficult time. We even found a way to bring a bit of Halloween to the children staying at Hamilton Park Hotel with a “Trick or Treat” Scavenger Hunt throughout the hotel. It was refreshing to see so many laughing and smiling faces amidst such distress.

It is not always easy to work in the hospitality business. We appreciate those who can wear a smile and offer assistance to others even when they are struggling themselves. THANK YOU to our team for all of your hard work. You are an inspiration.

How did your conference center staff come together during or after the storm? How has the storm changed team dynamics?

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